Return Policy
Coin Return
When can you return?
For a damaged, defective, wrong item, you can request for replacement within 5 days of delivery, for any other reason silver coin is non-returnable.
If you have any issue regarding the product, you can e-mail us or contact our customer care support team, we will resolve it in 24-48 hours.
How to return?
- The product needs to be returned in Original packing .
- We will also need the original receipt or proof of purchase.
- Refund & Replacement takes 10-15 working days for processing.
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We have a 30-day return policy, which means you have 30ย days after receiving your item to request a return (for unused and unworn items).
How can you return?
If you have any issue regarding the product, you can e-mail us or contact customer care support team, we will get back to you & resolve it in 24-48 hours. For returning the product customer needs :
- The product needs to be returned in Original packing.
- We will also need the original receipt or proof of purchase.
- Refund & Replacement takes 10-15 working days for processing.
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For more details, you need to contact us at info@truesilver.co.in, or you can call / whatsapp us on 1800-833-8730 / +91 7455021636.
*T & C Apply.
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